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In view of the turbulent ups and downs in the US & European economy, business travel buyers are increasingly looking at newer opportunities to cut travel costs. Our own internal bookings report for HotelHub shows almost flat growth in GDS hotel bookings in 2011, while non-GDS bookings grew at a much faster pace. We first noticed this growing share of non-GDS hotel bookings in mid-2011 and the full year data confirms this trend. While this is strictly based on bookings passing through HotelHub, we believe that this represents a wider, emerging trend.

What is driving this trend for increased bookings through non-GDS hotels? Looking at what is happening in the market, we have identified the following factors:

Business travel slowdown imminent
Last week GBTA forecast that business travel spend would increase 4.6 percent in 2012, but that growth is expected to be slower than past year – with a 0.8 percent decline in person-trips.

Rate negotiation process is getting increasingly tougher
As hotels try hard to remain profitable in a slow economy and with declining market demand, they have toughened the rate negotiations with buyers. Initial reports indicate rate increases in most markets. This is forcing corporate travel buyers to look at alternative strategies to generate savings from their travel programs.

They are finding a better value proposition in using hotel aggregators. The real-time availability of rates and inventory from GDS and non-GDS channels helps corporates access to wider rate options, without compromising on amenities.

Read the full post on HotelHub: Non-GDS hotels for business travel buyers
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Cloud-based Computing and Software as a Service(SaaS) are two major technology buzz-words at the moment and the momentum behind the growth of ‘The Cloud’ as the way forward seems unstoppable. The implications of this new model of delivering software solutions and services are enormous for both technology providers and for technology ‘consumers’ alike. This is as relevant to the Business Travel Industry as to many other Industry sectors and in this post we want to consider what some of these implications may be.

There have been many good articles written on cloud computing recently, which offer a good background on the subject. In summary, the key drivers for the growth of the cloud are described below:

Smaller, lighter and sleeker gadgets to travel with

Today’s smartphones and tablets have taken the business travel industry by storm in providing compact devices that deliver huge productivity advantages for business travellers through on on-the-go computing and data access.

Secure anytime anywhere data access

One of the biggest fears among business travellers is the loss or theft of a laptop full of data that has not been recently backed up. Thanks to the cloud, data is safe and automatically backed up for quick access from anywhere. The apparent downside risks to data security through having data stored on the cloud – most notably you always need access to the internet – do not yet seem to be hampering the growth of the cloud.

Save time and space in collaboration

With the convenience of the cloud, business travellers can access data across any platform or device in real-time. Moreover, work done online is saved on the cloud in as many versions needed – and quickly syncs with desktop machines back in the office. It’s also easier on your device storage, that doesn’t need to be emptied frequently to create space for ever-increasing file size and count.

Continue reading the full HotelHub article at: Cloud Computing for Business Travel
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Travelers are increasingly relying on mobile devices and apps to plan and travel around the world. As faster and smarter phones are being rolled out, the booking tools are going mobile too but on a slower pace. The number of mobile bookings in the travel space has accelerated from $20 million in 2008 to over $200 million in 2010. (eyefortravel, May 2011)

Businesses travelers are demanding the same level of convenience and functionality from their mobile devices as on their desktops. A recent survey by Sabre in August2011 reported that two-thirds of travelers want to search and book hotels on a mobile device.

Travelers demand better mobile technology experience

Rather than relying upon their TMCs’ systems to check options and availability of flights and hotels, travelers are simply pushing buttons on their smart phones to achieve this. This is a trend that is not going to go away.Traditional paper tickets and formal travel documents have already largely given way to digital boarding passes and mobile itineraries, and mobile booking technology is just an extension to this trend.

This demand for convenience and accessibility has the potential to seriously impact upon the traditional relationship between the business traveler, the corporate Travel Manager and their TMC partner.

TMCs need to look at embracing this mobile technology and harnessing it to strengthen their relationships with the their corporate clients otherwise they risk being increasingly marginalized.

Read the full post at HotelHub
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Room77 expands to Asia and Europe

September 26th 2011 07:05
You'd have heard of the new hotel search engine called Room77, which helps find not just the best hotel - but goes beyond that to help find the best 'room' within any hotel. The service looks very promising and helps one get the room details including the outside view from the room window, which is quite cool to say the least.

Room77 was focussed on a handful of cities in US, but has now expanded to include properties in Hong Kong, Paris and Frankfurt. With the new markets, Room 77's database has increased to 560,000 rooms in 32 cities


[ Click here to read more ]
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In March 2011, the US Department of Justice finally decided to OK the $700 million Google-ITA deal in favor of Google. The question on everyone’s mind is how would Google’s travel game-plan affect the travel industry. Every new feature addition from Google since then is getting wide attention. The new rate displays on Google’s hotel search results is one such feature which is expected to affect many travel industry segments.

For close to a year now, Google has been quietly experimenting ‘Hotel Price Ads’ that displays ads with hotel price for hotel searches inside Google Maps. In some markets this has already gone live


[ Click here to read more ]
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During the past month, the travel industry has been buzzing with news on airline-OTA direct connect spats, lawsuits and even deals. The issues at the heart of all this buzz and news revolve around distribution strategy and the battle to control and optimize the return delivered by competing channels to market.

There are many parallels for the hotel industry. So, how will this affect the business traveler? This is an excerpt from hotel content aggregator HotelHub's blogpost on this same topic


[ Click here to read more ]
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As a regular traveler, you would crawl lot of websites where you can find details and reviews of hotels, but when it comes to hotel room-specific information - it’s not very helpful. In the past month, a new startup Room77 is trying to solve exactly that issue - give consumers more transparency and control around hotel rooms.

Room77 has built it's own hotel room database and search engine that can be accessed online, with it's index covering 425,000 rooms at 2,500 hotels. Their Room Rank technology would even rank rooms in a hotel based on preferences set by the traveler. It even simulates the actual view from each room using some patent-pending algorithm


[ Click here to read more ]
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Just read about this exciting story on Tnooz. A hotel in Norway has gone ahead with integrating a few individual technology systems to create a completely human-free experience at their hotel.

The visitors to the Comfort Xpress Hotel in Oslo will soon be able to complete their entire stay without ever speaking to any hotel staff. Here's how they make it work


[ Click here to read more ]
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In the past few months, we have noticed a growing trend in the travel media speculating on the ‘bleak’ future for the Global Distribution Systems (GDS). I've often wondered, how would it affect us, normal travelers? I have since spoken to many experts - and the bottom-line is: leisure travelers won't be affected as much as business travelers in the above scenario. Even they would find new models of reservations, because the market always adapts and evolves. Here's a guest post for those interested in this discussion:

When the Google-ITA deal was announced, the media were quick to write an obituary for major GDS/OTAs. While the Google-ITA deal is still under anti-trust review, the wider perception remains that the ‘traditional’ GDS, with it’s age-old technology and failure to adapt to growing market needs, has lost it’s relevance and market share to the point of no return


[ Click here to read more ]
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Mysore is one of the top destinations when you think of the heritage circuit in India. And, the best time to visit Mysore is around their biggest festival - Dasara - which falls in the second week of October this year. Did you know that Dasara is a 600 year old living tradition - first started by the Vijayanagara Kings in Hampi and later carried forward by the Kings of Mysore.

From the 7th to 17th of October 2010 you will find the entire city in the mood for festivities. The Illuminated Mysore Palace with 97,000 bulbs would be the centre of the entire celebration


[ Click here to read more ]
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